Frequently Asked Questions
Everything you need to know about our artisanal collections and services.
What makes Casey Casey garments unique?
Our pieces are defined by high-quality fabrics and unique 'washed' textures. Each garment is designed in Paris and crafted with an emphasis on durability, comfort, and an authentic, lived-in aesthetic.
How should I care for my Casey Casey items?
Most of our garments have been pre-washed to manage shrinkage. We generally recommend a gentle machine wash at 30°C or professional dry cleaning depending on the specific fabric care label.
What are your shipping options and delivery times?
We offer worldwide shipping via premium couriers. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-10 business days depending on the destination.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that return shipping costs are the responsibility of the customer.
How do I determine my size?
Casey Casey often features oversized or relaxed silhouettes. We provide detailed measurements on each product page to help you choose the fit that best suits your style.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.